Privacy Policy

This Privacy Policy describes how JDRP Holdings LLC, doing business as Elixar ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit our website elixar.tech (the "Site") or use our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Contact us via email, contact forms, or other communication channels.
• Request a consultation, quote, or information about our services.
• Subscribe to newsletters or marketing communications.
• Create an account or engage with any interactive features on our Site.

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
• Location Data: Approximate geographic location derived from your IP address.

1.3 Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your interactions with our Site. These technologies help us:

• Understand how visitors use our Site and improve user experience.
• Measure the effectiveness of our marketing campaigns and advertisements.
• Deliver relevant advertising content to you across third-party platforms.
• Analyze Site traffic and trends.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and Site.
• To respond to your inquiries, requests, and communications.
• To send promotional materials, updates, and marketing communications (with your consent where required by law).
• To analyze Site usage, trends, and visitor behavior to improve our offerings.
• To run advertising campaigns and measure their performance via platforms such as Meta (Facebook/Instagram), Google Ads, and TikTok Ads.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our Terms of Service.

3. Third-Party Services and Advertising

3.1 Advertising Platforms

We use third-party advertising platforms to promote our services and reach potential customers. These platforms may collect data about your interactions with our ads and our Site through their own tracking technologies. These platforms include, but are not limited to:

• Meta Platforms (Facebook & Instagram): We use Meta Pixel and Conversions API to measure ad performance and deliver relevant ads. Meta's data practices are governed by Meta's Privacy Policy.
• Google Ads: We may use Google Ads tracking to measure conversions and optimize campaigns. Google's data practices are governed by Google's Privacy Policy.
• TikTok Ads: We may use TikTok Pixel to track ad performance. TikTok's data practices are governed by TikTok's Privacy Policy.

3.2 Analytics Services

We may use third-party analytics tools (such as Google Analytics) to help us understand how visitors use our Site. These services may use cookies and similar technologies to collect and analyze usage information.

3.3 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may disclose your information in the following circumstances:

• With service providers and partners as described in Section 3.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To enforce our Terms of Service and protect our rights, privacy, safety, or property.
• In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in data practices.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Do Not Track: Some browsers offer a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell; the right to request deletion of your personal information; and the right to opt out of the sale of your personal information. We do not sell personal information.

To submit a CCPA request, please contact us at the email address below.

8. International Data Transfers

Our Site and services are operated from the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to the transfer of your information to the United States.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us